At The Tools Vault, we work hard to keep our rentals affordable, transparent, and hassle-free. To help all customers, we apply the following fees when tools are returned late, dirty, damaged, or not returned.
🔧 Standard Fees
- Cleaning Fee – $25 if a tool is returned in excessively dirty condition (concrete, paint, heavy debris, etc.).
- Cosmetic Damage Fee – $50 for excessive blemishes, scratches, or minor functional damage.
- Broken Tool Fee – $100 or the cost of repair (whichever is greater) if a tool is returned broken or non-functional.
- Lost or Stolen Tool Fee – 100% of the tool’s replacement cost, charged to the card on file.
⏱️ Rental & Return Policies
- Security Deposit – $100 authorization per rental, released after tools are returned in good condition (bank processing may take 3–7 business days).
- Late Returns – Additional rental charges apply per time block. No partial or pro-rated refunds.
- Unauthorized Rentals – Only tools reserved in your order may be removed. Unauthorized removal results in immediate charges and loss of rental privileges.
📍 Premises Access
- Access codes are for individual use only. Sharing access is prohibited.
- Facility is under 24/7 surveillance for safety and theft prevention.
- Customers entering outside staffed hours do so at their own risk.
⚖️ Dispute Resolution
By renting from The Tools Vault, you agree to these policies and the full Terms & Conditions of Rental, which govern all rentals.
The Tools Vault LLC
5140 Foothills Blvd, Suite 120
Roseville, CA 95747
www.thetoolsvault.com
